How To Fix 00690 - Server & is not active - action cannot be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 690

• Message text: Server & is not active - action cannot be executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00690 - Server & is not active - action cannot be executed ?

  The SAP error message "00690 Server & is not active - action cannot be executed" typically indicates that the specified application server is not currently active or available for processing requests. This can occur in various scenarios, such as when trying to log in to the SAP system or when executing a transaction that requires communication with a specific server.
  Causes:
  
  Server Down: The application server may be down for maintenance or due to a failure.
  Network Issues: There may be network connectivity issues preventing access to the server.
  Configuration Issues: The server may not be properly configured in the SAP system or in the load balancer.
  Instance Not Started: The specific instance of the application server may not have been started.
  System Load: The server may be overloaded and unable to accept new connections.
  
  Solutions:
  
  Check Server Status: Use transaction code SM51 to check the status of the application servers. Ensure that the server you are trying to connect to is listed and active.
  Restart the Server: If the server is down, you may need to restart it. This can typically be done by the system administrator.
  Network Troubleshooting: Verify network connectivity to the server. Check for any firewall rules or network configurations that may be blocking access.
  Review Configuration: Ensure that the server is correctly configured in the SAP system and that the load balancer (if used) is properly routing requests.
  Check System Logs: Review the system logs (transaction SM21) for any errors or warnings that may provide additional context about the server's status.
  Contact Basis Team: If you are unable to resolve the issue, contact your SAP Basis team or system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM51: Display and manage application servers.
  SM21: System log for monitoring and troubleshooting.
  SMLG: Manage logon groups.
  
  
  SAP Notes: Check SAP Notes for any known issues related to your specific version of SAP that may provide additional insights or patches.
  Documentation: Refer to SAP Help documentation for more details on server management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.