How To Fix 00682 - Server shutting down

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 682

• Message text: Server shutting down

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00682 - Server shutting down ?

  The SAP error message "00682 Server shutting down" typically indicates that the SAP application server is in the process of shutting down, which can be due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Manual Shutdown: An administrator may have manually initiated a shutdown of the server for maintenance or updates.
  System Maintenance: Scheduled maintenance tasks or updates may require the server to shut down.
  Resource Issues: The server may be shutting down due to resource constraints, such as memory or CPU overload.
  Configuration Changes: Changes in configuration settings that require a restart of the server.
  Error Conditions: The server may be encountering critical errors that force it to shut down to prevent data corruption or other issues.
  
  Solutions:
  
  Check Logs: Review the SAP system logs (transaction SM21) and developer traces (transaction ST22) to identify any underlying issues that may have triggered the shutdown.
  Restart the Server: If the shutdown was unintentional, you may need to restart the SAP application server. This can typically be done through the SAP Management Console (SAP MMC) or using command-line tools.
  Resource Monitoring: Monitor system resources (CPU, memory, disk space) to ensure that the server has adequate resources. If resource constraints are identified, consider optimizing the system or upgrading hardware.
  Review Configuration: Check any recent changes made to the system configuration that may require a restart. Ensure that all settings are correct and revert any changes if necessary.
  Scheduled Maintenance: If the shutdown was part of a scheduled maintenance task, ensure that all necessary updates or maintenance activities are completed before bringing the server back online.
  Consult Documentation: Refer to SAP Notes or documentation for specific guidance related to the error message and any known issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they found effective.
  System Monitoring Tools: Utilize SAP monitoring tools (like Solution Manager) to proactively monitor system health and performance, which can help prevent unexpected shutdowns.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.