How To Fix 00560 - Logon of user & in client & failed when starting a step

00560 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 560

• Message text: Logon of user & in client & failed when starting a step

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00560 - Logon of user & in client & failed when starting a step ?

  The SAP error message "00560 Logon of user & in client & failed when starting a step" typically indicates that there was an issue with the user authentication when trying to execute a particular step in a process, such as a background job or a workflow. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid User Credentials: The user credentials (username/password) may be incorrect or the user may not have the necessary authorizations.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Client-Specific Issues: The user may not be allowed to log on to the specified client (e.g., client 000).
  User Status: The user may be inactive or have been deleted from the system.
  Profile Issues: The user may not have the necessary profiles assigned to perform the action in the specified client.
  Network Issues: There may be network connectivity issues preventing the user from