How To Fix 00484 - SAP gateway connection failed. Is SAP gateway started?

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 484

• Message text: SAP gateway connection failed. Is SAP gateway started?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00484 - SAP gateway connection failed. Is SAP gateway started? ?

  The SAP error message "00484 SAP gateway connection failed" typically indicates that there is an issue with the SAP Gateway service, which is responsible for handling communication between the SAP system and external applications or clients. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  SAP Gateway Not Started: The SAP Gateway service may not be running. This is the most common cause of the error.
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Incorrect Configuration: The SAP Gateway may be misconfigured, including incorrect hostnames, ports, or service names.
  Firewall Restrictions: Firewalls may be blocking the necessary ports for SAP Gateway communication.
  SAP Instance Issues: The SAP instance itself may be down or experiencing issues.
  Authorization Issues: The user may not have the necessary authorizations to connect to the SAP Gateway.
  
  Solutions:
  
  
  Check SAP Gateway Status:
  
  Use transaction code SMGW in the SAP GUI to check the status of the SAP Gateway. Ensure that the gateway is running.
  If it is not running, you may need to start it using the appropriate command or through the SAP Management Console.
  
  
  
  Restart the SAP Gateway:
  
  If the gateway is running but still causing issues, consider restarting the SAP Gateway service.
  
  
  
  Verify Network Connectivity:
  
  Check if you can ping the SAP server from the client machine.
  Ensure that there are no network issues or outages.
  
  
  
  Check Configuration:
  
  Verify the configuration settings in the SAP system, including the instance profile and the gateway parameters.
  Ensure that the correct hostname and port are being used in the connection settings.
  
  
  
  Firewall Settings:
  
  Check the firewall settings on both the client and server sides to ensure that the necessary ports (usually port 3300 for the SAP Gateway) are open.
  
  
  
  Review SAP Logs:
  
  Check the SAP logs for any additional error messages that may provide more context about the issue. You can use transaction codes like SM21 (System Log) or SLG1 (Application Log) to review logs.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to connect has the necessary authorizations to access the SAP Gateway.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SAP Gateway.
  Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "00484 SAP gateway connection failed" error.