How To Fix 00408 - Could not use old session

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 408

• Message text: Could not use old session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00408 - Could not use old session ?

  The SAP error message "00408 Could not use old session" typically occurs when there is an issue with the session management in the SAP system. This error can arise due to various reasons, including:
  Causes:
  
  Session Timeout: The session may have timed out due to inactivity, leading to the inability to use the old session.
  Multiple Logins: If a user tries to log in multiple times from different sessions or devices, the system may invalidate the previous session.
  Network Issues: Connectivity problems can disrupt the session, causing it to become unusable.
  System Configuration: Certain configurations in the SAP system may lead to session management issues.
  User Lock: The user account may be locked or restricted, preventing access to the session.
  
  Solutions:
  
  Log Out and Log In Again: The simplest solution is to log out of the SAP system completely and then log back in. This will create a new session.
  Check for Multiple Sessions: Ensure that you are not logged in from multiple devices or browsers. If you are, log out from the other sessions.
  Clear Browser Cache: If you are using a web-based SAP interface, clearing the browser cache and cookies may help resolve session issues.
  Network Stability: Ensure that your network connection is stable. If you are on a VPN, try disconnecting and reconnecting.
  Contact System Administrator: If the issue persists, it may be necessary to contact your SAP system administrator to check for any configuration issues or user account restrictions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to session management issues.
  User Documentation: Review the user documentation for your specific SAP module to understand session management better.
  System Logs: Analyze system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your IT support team or SAP support for further investigation.