How To Fix 00312 - The requested session is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 312

• Message text: The requested session is locked

What causes this issue?

The requested session has a lock date in the future. The session cannot
be processed until the day after the lock date at the earliest.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the lock date or wait until the lock date has been passed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00312 - The requested session is locked ?

  The SAP error message "00312 The requested session is locked" typically indicates that a user is trying to access a session that is currently locked by another user or process. This can happen in various scenarios, such as when a user is editing a document or transaction, and another user attempts to access the same document or transaction simultaneously.
  Causes:
  
  Concurrent Access: Another user is currently editing or processing the same session or transaction.
  Session Locking: The session may be locked due to a previous transaction that was not properly closed or was interrupted.
  System Configuration: Certain configurations in the SAP system may enforce session locking for specific transactions or processes.
  User Permissions: The user may not have the necessary permissions to unlock or access the session.
  
  Solutions:
  
  Wait and Retry: If another user is working on the session, wait for them to finish and then try again.
  Identify the Lock: Use transaction code SM12 to check for locked entries. You can see which user or process is holding the lock.
  Unlock the Session: If you have the necessary permissions, you can unlock the session from transaction SM12. Be cautious when doing this, as it may lead to data inconsistency if the other user is still working on the session.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Use transaction SM37 to check for any running jobs that might be causing the lock.
  Contact SAP Basis Team: If you are unable to resolve the issue, contact your SAP Basis team or system administrator for assistance. They can provide insights into the locking mechanism and help resolve the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors or warnings.
  
  
  User Permissions: Ensure that the user has the appropriate authorizations to access and unlock sessions.
  Documentation: Refer to SAP Help documentation for more details on session management and locking mechanisms.
  
  By following these steps, you should be able to diagnose and resolve the "00312 The requested session is locked" error in SAP.