How To Fix 00309 - The requested session cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 309

• Message text: The requested session cannot be processed

What causes this issue?

Only sessions with the statuses 'still to be processed' or
'contains errors' can be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Only process valid sessions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00309 - The requested session cannot be processed ?

  The SAP error message "00309 The requested session cannot be processed" typically indicates an issue with the processing of a session in the SAP system. This error can occur in various contexts, such as during data uploads, batch input sessions, or when using transaction codes that involve session management.
  Causes:
  
  Session Locking: The session you are trying to process may be locked by another user or process.
  Session Status: The session might be in a status that does not allow it to be processed (e.g., it could be in a "failed" state).
  Authorization Issues: The user may not have the necessary authorizations to process the session.
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or network issues.
  Session Limit Exceeded: The system may have a limit on the number of sessions that can be processed simultaneously, and this limit may have been reached.
  
  Solutions:
  
  Check Session Status: Use transaction code SM35 to check the status of the session. Look for any sessions that are in an error state and try to resolve the issues.
  Release Locks: If the session is locked, you may need to wait for the lock to be released or contact the user/process that is holding the lock.
  Review Authorizations: Ensure that the user has the necessary authorizations to process the session. You may need to consult with your SAP security team.
  Reprocess the Session: If the session is in an error state, you can try to delete or reprocess it. In SM35, you can select the session and choose to process it again or delete it if it is not needed.
  Check System Performance: Monitor the system performance and check for any database locks or performance issues that may be affecting session processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM35 (Batch Input Monitoring) and SM21 (System Log) for monitoring sessions and logs.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review SAP documentation related to batch input sessions and session management for more detailed information on handling sessions.
  
  By following these steps, you should be able to diagnose and resolve the "00309 The requested session cannot be processed" error in SAP.