How To Fix 00285 - Service request not possible, function module &1 not available

00285 - Overview

• Message type: E = Error

• Message class: 00 -

• Message number: 285

• Message text: Service request not possible, function module &1 not available

What causes this issue?

The event handler specified in the registration of the service request
is not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

00285 - Details

• The SAP error message "00285 Service request not possible, function module &1 not available" typically indicates that a specific function module that is required for processing a service request is not available in the system. This can occur for several reasons, including:
  Causes:
  
  Missing Function Module: The function module referenced in the error message may not exist in the system. This could be due to a missing transport or an incomplete installation.
  Authorization Issues: The user may not have the necessary authorizations to access the function module.
  System Configuration: The system may not be properly configured to use the function module, or it may be disabled.
  Version Compatibility: The function module may not be available in the version of SAP you are using, especially if you are working with a custom or legacy system.
  
  Solutions:
  
  
  Check Function Module Availability:
  
  Use transaction code SE37 to check if the function module exists in the system. If it does not exist,