00269 - Help function is only active after logon

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 269

• Message text: Help function is only active after logon

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00269 - Help function is only active after logon ?

  The SAP error message "00269 Help function is only active after logon" typically occurs when a user attempts to access the help function (such as F1 help) before they have successfully logged into the SAP system. This message indicates that the help functionality is not available until the user has completed the logon process.
  Cause:
  
  Not Logged In: The user is trying to access help documentation or functionality before logging into the SAP system.
  Session Issues: There may be issues with the session or the way the SAP GUI is handling the connection.
  System Configuration: In some cases, system settings or configurations may restrict access to help functions.
  
  Solution:
  
  Log In: Ensure that you are logged into the SAP system. If you are not logged in, complete the logon process and then try accessing the help function again.
  Check Session: If you are logged in but still encountering the error, try logging out and then logging back in to refresh your session.
  SAP GUI Settings: Ensure that your SAP GUI is properly configured. Sometimes, reinstalling or updating the SAP GUI can resolve issues related to help functions.
  Contact Support: If the problem persists after logging in and checking your session, consider reaching out to your SAP system administrator or support team for further assistance. They may need to check system settings or user permissions.
  
  Related Information:
  
  SAP Notes: You can search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions related to this error.
  Documentation: Review the SAP documentation for your specific version to understand how help functions are intended to work and any prerequisites for accessing them.
  User Training: Ensure that users are trained on the proper logon procedures and how to access help functions within the SAP environment.
  
  By following these steps, you should be able to resolve the error and access the help functions as intended.