How To Fix 00269 - Help function is only active after logon


00269 - Overview

  • Message type: E = Error

  • Message class: 00 -

  • Message number: 269

  • Message text: Help function is only active after logon

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


00269 - Details

  • The SAP error message "00269 Help function is only active after logon" typically occurs when a user attempts to access the help function (such as F1 help) before they have successfully logged into the SAP system. This message indicates that the help functionality is not available until the user has completed the logon process.
    
    Cause: Not Logged In: The user is trying to access help documentation or functionality before logging into the SAP system. Session Issues: There may be issues with the session or the way the SAP GUI is handling the connection. System Configuration: In some cases, system settings or configurations may restrict access to help functions.
    Solution: Log In: Ensure that you are logged into the SAP system. If you are not logged in, complete the logon process and then try accessing the help function again. Check Session: If you are logged in but still encountering the error, try logging out and then logging back

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