How To Fix 00237 - Connection to SAP gateway terminated (Is SAP gateway closed?)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 237

• Message text: Connection to SAP gateway terminated (Is SAP gateway closed?)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00237 - Connection to SAP gateway terminated (Is SAP gateway closed?) ?

  The SAP error message "00237 Connection to SAP gateway terminated (Is SAP gateway closed?)" typically indicates that there is an issue with the connection between the SAP client and the SAP gateway. This can happen for various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  SAP Gateway Not Running: The SAP gateway service may not be running on the server.
  Network Issues: There may be network connectivity issues between the client and the SAP server.
  Timeout Settings: The connection may have timed out due to inactivity.
  Firewall Restrictions: Firewalls may be blocking the connection to the SAP gateway.
  Configuration Issues: Incorrect configuration settings in the SAP system or client.
  Resource Limitations: The server may be experiencing high load or resource limitations, causing the gateway to terminate connections.
  
  Solutions:
  
  
  Check SAP Gateway Status:
  
  Use transaction code SMGW in the SAP GUI to check if the gateway is running. If it is not, you may need to restart the gateway service.
  
  
  
  Network Connectivity:
  
  Verify that the network connection between the client and the SAP server is stable. You can use tools like ping or tracert to check connectivity.
  
  
  
  Increase Timeout Settings:
  
  If the connection is timing out, consider increasing the timeout settings in the SAP GUI or the server configuration.
  
  
  
  Firewall Configuration:
  
  Ensure that the firewall settings on both the client and server sides allow traffic on the necessary ports for SAP communication (typically port 3200 for the gateway).
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system (e.g., instance profile settings) to ensure they are correct.
  
  
  
  Monitor System Resources:
  
  Use transaction codes like SM50 or SM66 to monitor system performance and check for any resource bottlenecks.
  
  
  
  Restart SAP Services:
  
  If the issue persists, consider restarting the SAP services on the server, including the instance and the gateway.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the gateway connection. You can search for relevant notes in the SAP Support Portal.
  Logs: Review the gateway logs for any error messages or warnings that could provide more context about the issue. Logs can be found in the dev_gw file.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have experienced similar issues.
  
  By following these steps, you should be able to diagnose and resolve the "00237 Connection to SAP gateway terminated" error effectively.