00158 - User is locked; notify the person responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 158

• Message text: User is locked; notify the person responsible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00158 - User is locked; notify the person responsible ?

  The SAP error message "00158 User is locked; notify the person responsible" indicates that a user account has been locked in the SAP system. This typically occurs due to multiple failed login attempts or administrative actions taken to secure the account.
  Cause:
  
  Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user's password has expired and they have not updated it, the account may be locked.
  System Policies: Certain security policies in the SAP system may dictate that accounts be locked after a specific number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the locked user ID, and then navigate to the "Lock/Unlock" tab to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if there are any other issues (e.g., expired password).
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password in the same transaction.
  
  
  
  Review Security Policies:
  
  Review the system's security policies regarding user account lockouts to ensure they align with organizational practices.
  
  
  
  Notify the User:
  
  Inform the user about the lockout and advise them to follow proper login procedures to avoid future lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  
  User Lockout Policies: Organizations often have specific policies regarding user lockouts, including the number of failed attempts allowed before locking an account and the duration of the lockout.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user management and security.
  
  
  Documentation: Refer to SAP documentation for best practices on user management and security settings.
  
  
  If you are not an administrator, you will need to contact your SAP system administrator or IT support team to resolve the issue.