00152 - Name or password is incorrect (repeat logon)

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 152

• Message text: Name or password is incorrect (repeat logon)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00152 - Name or password is incorrect (repeat logon) ?

  The SAP error message "00152 Name or password is incorrect (repeat logon)" typically indicates that the user is attempting to log into the SAP system with an incorrect username or password. Here are the causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Username or Password: The most common cause is that the user has entered an incorrect username or password.
  Account Lockout: After multiple failed login attempts, the user account may be locked due to security policies.
  Expired Password: The user's password may have expired and needs to be reset.
  User Deactivation: The user account may have been deactivated by an administrator.
  System Issues: There may be issues with the SAP system itself, such as connectivity problems or configuration errors.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password for accuracy. Ensure that the Caps Lock key is not on and that the correct keyboard layout is being used.
  Password Reset: If the password is forgotten or expired, use the password reset functionality if available, or contact your system administrator to reset the password.
  Account Status: Check with your SAP administrator to see if your account is locked or deactivated. If it is locked, the administrator can unlock it.
  Check User Profile: Ensure that the user profile is active and has the necessary authorizations to log in.
  System Connectivity: If you suspect a system issue, check your network connection and ensure that the SAP system is up and running. You may also want to contact your IT support team for assistance.
  
  Related Information:
  
  SAP Notes: You can search for relevant SAP Notes in the SAP Support Portal for specific troubleshooting steps related to your version of SAP.
  Security Policies: Familiarize yourself with your organization's security policies regarding password complexity, expiration, and account lockout thresholds.
  User Management: If you are an administrator, ensure that user management practices are in place to handle password resets and account lockouts efficiently.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.