How To Fix 00137 - Logons from external user authentication are generally rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 00 -

  • Message number: 137

  • Message text: Logons from external user authentication are generally rejected

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 00137 - Logons from external user authentication are generally rejected ?
    The SAP error message "00137 Logons from external user authentication are generally rejected" typically indicates that the system is configured to reject logon attempts from users who are authenticated externally, such as through an external identity provider or a different authentication mechanism.
    
    Cause: Configuration Settings: The SAP system may be configured to only allow internal authentication methods (like SAP user/password) and reject any external authentication attempts. User Type: The user trying to log in may be set up as an external user in the system, which is not permitted to log in under the current configuration. Profile Parameters: Certain profile parameters in the SAP system may restrict external logons. Security Policies: Organizational security policies may dictate that external authentication methods are not allowed for certain users or roles.
    Solution: Check User Configuration: Ensure that the user account is correctly configured for the type of authentication being used. If the user is supposed to authenticate externally, verify that

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