How To Fix >0867 - Specify name and location when specifying ISR address data

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 867

• Message text: Specify name and location when specifying ISR address data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0867 - Specify name and location when specifying ISR address data ?

  The SAP error message 0867 ("Specify name and location when specifying ISR address data") typically occurs in the context of the Integrated Service Request (ISR) functionality in SAP, which is often used for managing service requests and related data.
  Cause:
  This error message is triggered when the system expects you to provide specific information regarding the name and location of the address data, but this information is either missing or incomplete. The ISR functionality requires that certain fields be filled out to process the address data correctly.
  Solution:
  To resolve this error, you should ensure that the following steps are taken:
  
  
  Check Input Fields: Make sure that you have filled in all required fields related to the address data. Specifically, ensure that the "Name" and "Location" fields are populated.
  
  
  Review Configuration: If you are using a custom form or process, check the configuration settings in the ISR framework to ensure that the fields for name and location are correctly defined and mapped.
  
  
  Validation: Validate the data you are entering. Sometimes, the format or type of data can cause issues. Ensure that the data adheres to the expected formats.
  
  
  User Authorization: Ensure that you have the necessary authorizations to enter or modify address data in the ISR.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to ISR for any specific requirements or guidelines regarding address data entry.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to see where the error is being triggered and what data is being passed.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this specific error.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to ISR, such as ISRM (Integrated Service Request Management).
  User Training: Ensure that users involved in entering ISR data are adequately trained on the required fields and processes.
  
  By following these steps, you should be able to resolve the error and successfully enter the ISR address data.