How To Fix >0828 - Document &1 cannot be reversed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >0 - General Basis texts

  • Message number: 828

  • Message text: Document &1 cannot be reversed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >0828 - Document &1 cannot be reversed ?

    The SAP error message "0828 Document &1 cannot be reversed" typically occurs when you attempt to reverse a financial document (such as an invoice or a journal entry) that cannot be reversed due to certain conditions. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Document Status: The document you are trying to reverse may be in a status that does not allow reversal. For example, if the document has already been cleared or settled, it cannot be reversed.

    2. Posting Period: The posting period for the document may be closed. If the document belongs to a closed period, it cannot be reversed until the period is reopened.

    3. Document Type Restrictions: Certain document types may have restrictions on reversals. For example, some custom document types may not allow reversals.

    4. Dependencies on Other Documents: The document may be linked to other documents (e.g., a payment or a clearing document) that prevent it from being reversed.

    5. Configuration Settings: There may be specific configuration settings in the system that restrict the reversal of certain types of documents.

    Solutions:

    1. Check Document Status: Verify the status of the document you are trying to reverse. If it has been cleared or settled, you may need to reverse the clearing or settlement first.

    2. Open Posting Period: Check the posting period in which the document was created. If it is closed, you may need to reopen the period or create a new document to adjust the entries.

    3. Review Document Type: Ensure that the document type allows for reversal. If it does not, you may need to consult with your SAP administrator or finance team for guidance.

    4. Check Dependencies: Investigate if there are any dependent documents that need to be addressed before you can reverse the document in question.

    5. Consult Configuration: If you suspect that configuration settings are causing the issue, consult with your SAP configuration team to review the settings related to document reversals.

    6. Use Alternative Methods: If reversal is not possible, consider using alternative methods such as creating a correcting entry or a new document to offset the original entry.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) or FBRA (Reset Cleared Items) to perform document reversals.
    • SAP Notes: Check SAP Notes for any known issues or updates related to document reversals that may provide additional insights or solutions.
    • User Authorization: Ensure that you have the necessary authorizations to perform reversals in the system.

    If the issue persists after checking these factors, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.

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