How To Fix >0789 - No new ID determined for payment cards

SAP Error Message - Details

• Message type: E = Error

• Message class: >0 - General Basis texts

• Message number: 789

• Message text: No new ID determined for payment cards

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >0789 - No new ID determined for payment cards ?

  The SAP error message "0789 No new ID determined for payment cards" typically occurs in the context of processing payment card transactions within the SAP system. This error indicates that the system was unable to determine a new identifier for the payment card being processed, which can hinder the transaction from being completed successfully.
  Causes:
  
  
  Missing Configuration: The payment card processing configuration may not be set up correctly in the SAP system. This includes settings related to payment card types, payment methods, or the integration with payment gateways.
  
  
  Invalid Payment Card Data: The payment card information being entered may be incomplete or incorrect, leading to the system's inability to generate a new ID.
  
  
  System Updates or Changes: Recent updates or changes to the SAP system or related modules may have affected the payment card processing functionality.
  
  
  Master Data Issues: There may be issues with the master data related to the payment card, such as missing or incorrect entries in the relevant tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process payment card transactions, leading to this error.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for payment cards in the SAP system. Ensure that all necessary parameters are correctly set up, including payment card types and payment methods.
  
  
  Validate Payment Card Data: Ensure that the payment card information being entered is complete and accurate. Check for any typos or missing fields.
  
  
  Review Recent Changes: If the error started occurring after a recent update or change, review those changes to identify any potential impacts on payment card processing.
  
  
  Check Master Data: Verify that the master data related to payment cards is complete and accurate. This includes checking relevant tables for any missing or incorrect entries.
  
  
  User Authorizations: Ensure that the user attempting to process the payment card transaction has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for payment card processing to understand the configuration and requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SPRO for configuration) that may help in troubleshooting the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.