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Message type: E = Error
Message class: >0 - General Basis texts
Message number: 711
Message text: The payment advice key is not allowed to be blank or contain '*'
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>0711
- The payment advice key is not allowed to be blank or contain '*' ?The SAP error message 0711 indicates that the payment advice key is either blank or contains invalid characters (like '*'). This error typically occurs in the context of financial transactions, particularly when processing payment advice or remittance information.
Cause:
- Blank Payment Advice Key: The system expects a valid payment advice key to be provided, and if it is left blank, this error will be triggered.
- Invalid Characters: The payment advice key may contain invalid characters, such as '*', which are not permitted by the system.
- Configuration Issues: There may be configuration settings in the SAP system that require a specific format or value for the payment advice key.
- Data Entry Errors: Users may inadvertently enter incorrect data or fail to enter the required information.
Solution:
- Check Input Fields: Ensure that the payment advice key field is filled in correctly and does not contain any invalid characters. It should be a valid alphanumeric string as per your organization's requirements.
- Review Configuration: If you have access, check the configuration settings related to payment advice keys in the SAP system. Ensure that the settings align with your business processes.
- Data Validation: Implement data validation checks in the input forms to prevent users from entering invalid characters or leaving the field blank.
- User Training: Provide training to users on the importance of entering valid payment advice keys and the consequences of leaving them blank or using invalid characters.
- Consult Documentation: Refer to SAP documentation or help files for specific guidelines on the payment advice key requirements in your version of SAP.
Related Information:
By addressing the root cause of the error and ensuring proper data entry and configuration, you should be able to resolve the issue effectively.
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