How To Fix ITS_P010 - Service ist nicht installiert!

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 010

• Message text: Service ist nicht installiert!

Was verursacht dieses Problem?

The user has selected a URL which refers to the integrated Web GUI
service.
However, this service is not installed.
The Web Gui service is implementd as DLL. This DLL exists in two
variants:
A "real" DLL, which implements the service.
A "dummy" DLL, which does not contain any functions.
The "dummy" DLL is available on all platforms, the "real" DLL is
delivered only for a few platforms;
On these systems, the "dummy" DLL is installed.

Systemantwort

Session terminated.

Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.

Wie behebe ich diesen Fehler?

Vorgehensweise für Systemadministratoren

Check which dw_gui.dll, (bzw. dw_gui.so, dw_gui.sl, dw_gui.o) is
installed in the directory SYS/exe/run.
You can recognize the "real" lib with the command what:
(Under Unix)<NP>,,what dw_gui.so | grep ITSP</>
(Under Linux),,<NP>strings dw_gui.so | grep "@(#)ITSP"</>
(Under Windows)<NP>,,findstr "@(#)ITSP" dw_gui.dll |
%windir%\system32\find "ITSP"</>
Returns for the real DLL an output of the following type
<NP>@(#)ITSPLIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver: 17
UNICODE build</>
while for the "dummy"DLL
<NP>@(#)ITSP-DUMMY-LIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver:
17 UNICODE build</>
appears.

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