How To Fix ICL_CF019 - Reserveberechnung nicht möglich; Entschädigungsberechnung liefert Fehler

ICL_CF019 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 019

• Message text: Reserveberechnung nicht möglich; Entschädigungsberechnung liefert Fehler

Was verursacht dieses Problem?

During the calculation of reserves from claim items, the system calls
the compensation calculation in the background. However, the
compensation calculation was canceled because of an error.

Systemantwort

The system cancels calculation of the reserves from claim items.

Wie behebe ich diesen Fehler?

Check the following
Consistency of the claim items. Execute the following checks:
Check that the amount claimed is correct.
Check whether different claims overlap.
Evaluation of the claim items.
Grouping of the claim items in the specific
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.

Vorgehensweise für Systemadministratoren

Also check the following system settings:
In IMG activity <zk> Configure Benefit
Type Trees</>, check the benefit types that are used in the claim
items. Execute the following checks:
Check that the hierarchy of the benefit types in the benefit type tree
used is correct.
Check that a top level node exists in the benefit type tree.
Check that the same reserve type is assigned to all benefit types of a
hierarchy.
In IMG activity <zk> Configure Internal
Claim Types</>, check that the reserve types assigned in the benefit
type tree are also allowed in the subclaim affected.

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