How To Fix FDM_AR007 - Rücknahme Ausgleich zum Posten im Klärungsfall nicht möglich

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 007

• Message text: Rücknahme Ausgleich zum Posten im Klärungsfall nicht möglich

Was verursacht dieses Problem?

The clearing that is to be reset has updated data in one or more
dispute cases. This led to new residual items, which have also already
been cleared.

Systemantwort

The system only allows you to reset clearing if each residual item is
still open in the situation described above. Otherwise other
information in the dispute case would be updated and this information
would have no reference to the original dispute case after clearing is
reset.

Wie kann das passieren?

An invoice is included in a dispute case. The invoice is cleared by the
payment of a partial amount (with creation of residual items for the
unpaid part), the rest is paid and cleared later.
If you reset the first clearing, the connection between the second
payment and the original invoice is lost (together with the first
payment it could be assigned to another invoice). However, since the
second payment has already been updated in the dispute case, the second
clearing must be reset first, so that you can also reset the data in
the dispute case.

Wie behebe ich diesen Fehler?

First reset the clearing transactions of the residual item that arose
from this clearing.

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