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Message type: E = Error
Message class: CRM_SERVICE_COSTING - Costing Service Process
Message number: 005
Message text: Servicevorgang &1, Position &2, zum Werkzeug fehlt Attribut: &3
When costing service procedures, items with tools require certain
attributes that are derived either in CRM or in R/3. However, for
service process &v1& and item &v2&, attribute '&v3&' cannot be
determined.
Incomplete data is transferred to costing, and can lead to an error
there.
The cost center and activity type are derived in R/3 from the material
number, plant, and grouping keys 1 and 2 of the tool. Check Customizing,
particularly integration with other SAP components -> Customer
Relationship Management -> Settings for Service Processes.
After troubleshooting, repeat the transfer of the service process to
costing by changing the item affected.
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CRM_SERVICE_COSTING005
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