How To Fix CRM_MKT_EXTERNAL042 - Maximale Anzahl von Hierarchiestufen in Plan/Kampagne erreicht

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 042

• Message text: Maximale Anzahl von Hierarchiestufen in Plan/Kampagne erreicht

Was verursacht dieses Problem?

The table that was imported and which contains the hierarchy structure
of the marketing plan or marketing campaign, is to be converted into a
CRM-specific structure. However, the maximum number of hierarchy levels
has been exceeded.
An endless loop may have caused this error. This can happen if a plan
or campaign element has its own subordinate (child) element as a
superordinate (parent) element. This is not permitted.
Example:
-- Element 1 (superordinate element: Element 2)
+--- Element 2 (superordinate element: Element 1)

Wie behebe ich diesen Fehler?

Proceed as follows, depending on the cause of the error:
If the external tool transfers the hierarchy information incorrectly,
consult the manufacturer of the external tool
If, in the BADI, the hierarchy information is incorrectly placed in the
table, check the implementation of the BADI.

Vorgehensweise für Systemadministratoren

Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.

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