How To Fix CRM_IC_AUI251 - Inbox-Profil &1 enthält v. beschleun. Profil nicht unterstützte Hauptkat.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 251

• Message text: Inbox-Profil &1 enthält v. beschleun. Profil nicht unterstützte Hauptkat.

Was verursacht dieses Problem?

The inbox profile to which you have assigned the acceleration profile
contains main categories that are not supported by the acceleration
profile.
Note that the non-accelerated inbox search is used instead of the
accelerated inbox search, if an inbox search includes main categories
that are not supported by the acceleration profile that is assigned to
the relevant inbox profile.

Systemantwort

The system checks if all main categories included in the inbox profile
are supported by the assigned acceleration profile and issues a warning
message if required.

Wie behebe ich diesen Fehler?

Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.

Vorgehensweise für Systemadministratoren

Ensure that the Customizing reflects your business requirements. For
information about the main categories (inbox item types) that are
supported by the accelerated inbox search and can be included in an
acceleration profile, see Customizing for <LS>Customer Relationship
Management</> under <LS>Interaction Center WebClient </>-> <LS>Agent
Inbox</> -> <LS>Define Inbox Acceleration Profiles</>.

Fehlermeldungsextrakt aus SAP-System. Copyright SAP SE