How To Fix CRM_IC_AUI165 - Schnellsuche wegen View-Konfiguration oder Customizing nicht durchführbar

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 165

• Message text: Schnellsuche wegen View-Konfiguration oder Customizing nicht durchführbar

The quick search cannot be performed. This could be due to the following
causes:
A search attribute included in the quick search is not available in the
current UI configuration.
A main category included in the quick search is not included in the
relevant agent inbox (inbox) profile.

Systemantwort

The quick search has been canceled.

Wie behebe ich diesen Fehler?

Contact your system administrator.

Vorgehensweise für Systemadministratoren

Ensure that all search attributes that are included in the quick search
are contained in the relevant search view configuration.
Ensure that all main categories that are included in the quick search
are assigned to the relevant inbox profiles.

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