How To Fix CRM_CCM_RECOVERY120 - ZahlBelPos. &1 &2 &3 &4 wird in CRM bearb. u. kann nicht ausgegl. werden

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 120

• Message text: ZahlBelPos. &1 &2 &3 &4 wird in CRM bearb. u. kann nicht ausgegl. werden

Was verursacht dieses Problem?

The payment item &V1& &V2& &V3& &V4& was transferred to CRM. There it
is represented as a CRM recovery. Once the CRM recovery is released, it
will trigger the credit debit linkage in FI. After that the two reports
FOAP_PROCESS_PAYMENT_ADVICES and FOAP_PROCESS_INVOICES will clear the
corresponding payment item. As CRM is in control of the payment item, it
may not be cleared by an FI process.

Systemantwort

The system aborts the clearing of the payment item.

Wie behebe ich diesen Fehler?

There are two options.
If the clearing of the payment item was a mistake, it should not be
repeated by the user.
If the processing of the payment item in CRM was a mistake, the CRM
recovery can be cancelled and deleted in CRM. This will return the
control back to FI so that the user can continue with the processing of
the payment item in FI.

Vorgehensweise für Systemadministratoren

This check can be disabled in customizing. It should be noted that SAP
does not recommend to switch off this check as this can lead to an
inconsistent state within the CRM-process.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.

Fehlermeldungsextrakt aus SAP-System. Copyright SAP SE