How To Fix CRM_CASE_PPF008 - Ursache: Status &1 nicht zulässig für Vorgang &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE_PPF - Messages used in CRM Case PPF actions

• Message number: 008

• Message text: Ursache: Status &1 nicht zulässig für Vorgang &2

Das System gibt eine Fehlermeldung aus und erlaubt Ihnen nicht, mit dieser Transaktion fortzufahren, bis der Fehler behoben ist.

Was verursacht dieses Problem?

The PPF action that closes dependent transactions of a closed case was
executed.
However, this action could not close the dependent transaction &V2&
because it could not set the status to &V1& given the current status of
this transaction.

Wie behebe ich diesen Fehler?

In the transaction &V2& set the status manually. You may have to set an
intermediate status before you can set the status to &V1&.
However, this problem can occur again unless you change the customizing
settings for the case closing profile. To do this, go to the IMG
activity <DS:SIMG.CRMVC_CMG_CLOSE_PRF1>Define Case Closing Profile</>
for the case closing profile &V3&. Search for the transaction type &V4&
and ensure that the status to be set is available in the status profile
for this transaction type.

Fehlermeldungsextrakt aus SAP-System. Copyright SAP SE