How to use /SAPAPO/CTMVIEWER - CTM: Llamar viewer

SAP Transaction Code - Details

• Transaction Code: /SAPAPO/CTMVIEWER

  Description: CTM: Llamar viewer

  Release: S/4HANA only

• • Program: /SAPAPO/SAPLCTM_VIEWER

    Screen: 100

    Authorization Object:

  • Development Package: /SAPAPO/CTM

    Package Description: Capable-To-Match

    Parent Package: /SAPAPO/APO_STRUCTURE

  • Module/Component: SCM-APO-SDM

    Description: Multilevel Supply & Demand Matching

Smart SAP Assistant

• SAP Tcode: /SAPAPO/CTMVIEWER - CTM: Llamar viewer

  
  Overview: 
  The SAP transaction code /SAPAPO/CTMVIEWER is used to access the CTM Call Viewer. This tool is used to view and analyze the call data records (CDRs) of a customer’s telephone system. It allows users to view and analyze the CDRs in order to identify any potential problems or issues with the customer’s telephone system. 
  
  Functionality: 
  The CTM Call Viewer provides users with a comprehensive view of the customer’s telephone system. It allows users to view and analyze the CDRs in order to identify any potential problems or issues with the customer’s telephone system. The CTM Call Viewer also provides users with detailed information about each call, including the caller ID, duration, and destination of each call. 
  
  Step-by-step How to Use: 
  1. Access the SAP transaction code /SAPAPO/CTMVIEWER. 
  2. Enter the customer’s telephone number in the search field. 
  3. Select “View CDRs” to view and analyze the CDRs of the customer’s telephone system. 
  4. Review the CDRs for any potential problems or issues with the customer’s telephone system. 
  5. Make any necessary changes or adjustments to resolve any identified issues. 
  
  Other Recommendations: 
  It is recommended that users regularly review and analyze the CDRs of a customer’s telephone system in order to ensure that it is functioning properly and efficiently. Additionally, users should be aware that some CDRs may contain sensitive information, so it is important to ensure that only authorized personnel have access to this information.