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Transaction Code: /ISIDEX/B024_U36_01
Description: Almacenar módulos de reclamación
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: /ISIDEX/EE_DEREG_INV_PRECONFIG
Package Description: IDEX Preconfig.: Payment Processing in a Dereg. Environment
Parent Package: IS-U/CCS
Module/Component: IS-U-IDX
Description: Enhanced Intercompany Data Exchange
Overview: The SAP transaction code /ISIDEX/B024_U36_01 is used to define complaint modules in the SAP system. It is part of the IS-Industry component and is available within the standard SAP ERP system. Functionality: This transaction code allows users to define complaint modules in the SAP system. This includes setting up the module, assigning it to a specific user, and defining the parameters for the module. The module can then be used to manage customer complaints and ensure that they are handled in a timely and efficient manner. Step-by-Step How to Use 1. Enter the transaction code /ISIDEX/B024_U36_01 into the command field. 2. Select “Create” from the menu bar. 3. Enter the name of the complaint module and assign it to a user. 4. Define the parameters for the module, such as severity level, priority, and response time. 5. Save your changes and activate the module. Other Recommendations: It is important to ensure that all users who will be using this module are properly trained on how to use it correctly. Additionally, it is recommended that users regularly review their complaint modules to ensure that they are up-to-date and functioning properly.
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