How to use /XFT/SRMCREC52 - Status Transitions

SAP Transaction Code - Details

• Transaction Code: /XFT/SRMCREC52

  Description: Status Transitions

  Release: ECC 6 only

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Smart SAP Assistant

• SAP Tcode: /XFT/SRMCREC52 - Status Transitions

  
  Overview:
  The SAP transaction code /XFT/SRMCREC52 is used to manage the status transitions of a service request. It allows users to view and change the status of a service request, as well as view the history of all status changes. 
  
  Functionality: 
  This transaction code allows users to view and change the status of a service request. It also provides a history of all status changes, allowing users to track the progress of a service request. Additionally, it allows users to assign a priority level to a service request, which can be used to prioritize requests. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code /XFT/SRMCREC52 into the command field. 
  2. Enter the service request number into the Service Request field. 
  3. Select the desired status from the Status dropdown menu. 
  4. Select the desired priority level from the Priority dropdown menu. 
  5. Click “Save” to save your changes. 
  6. Click “History” to view the history of all status changes for this service request. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all available statuses and priority levels before using this transaction code, as this will help ensure that they are making appropriate changes to service requests. Additionally, it is recommended that users regularly review the history of status changes for each service request in order to ensure that all changes are being tracked properly.