How to use /SAPPSSRM/CLOSE_AUT - Automatic Closeout

SAP Transaction Code - Details

• Transaction Code: /SAPPSSRM/CLOSE_AUT

  Description: Automatic Closeout

  Release: ECC 6 only

• • Program: /SAPPSSRM/CLOSEOUT

    Screen: 1000

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Smart SAP Assistant

• SAP Tcode: /SAPPSSRM/CLOSE_AUT - Automatic Closeout

  
  Overview:
  The SAP transaction code /SAPPSSRM/CLOSE_AUT is used to automatically close out a service request in the SAP Service Request Management (SRM) system. This transaction code is used to close out service requests that have been completed and are no longer active. 
  
  Functionality: 
  The /SAPPSSRM/CLOSE_AUT transaction code allows users to automatically close out service requests in the SRM system. This transaction code can be used to close out service requests that have been completed and are no longer active. The transaction code also allows users to set up automatic closure rules for service requests, which can be used to automatically close out service requests that meet certain criteria. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system and navigate to the /SAPPSSRM/CLOSE_AUT transaction code. 
  2. Select the service request that you want to close out. 
  3. Enter the closure information for the service request, such as the closure date and any notes about the closure. 
  4. Click “Save” to save the closure information and close out the service request. 
  5. If you want to set up automatic closure rules for service requests, click “Automatic Closure Rules” and enter the criteria for automatically closing out service requests. 
  6. Click “Save” to save the automatic closure rules and apply them to all applicable service requests. 
  
  Other Recommendations: 
  It is recommended that users review all of their open service requests regularly and use the /SAPPSSRM/CLOSE_AUT transaction code to close out any service requests that have been completed and are no longer active. Additionally, users should review their automatic closure rules regularly and update them as needed to ensure that all applicable service requests are closed out in a timely manner.