How to use /SAPPSSRM/81000072 -

SAP Transaction Code - Details

• Transaction Code: /SAPPSSRM/81000072

  Description: SAP has not provided a description for this transaction.

  Release: S/4HANA and ECC 6

• • Program: SAPLS_CUS_IMG_ACTIVITY

    Screen: 200

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: /SAPPSSRM/81000072 -

  
  Overview:
  The SAP transaction code /SAPPSSRM/81000072 is used to manage the service request process in SAP Solution Manager. It allows users to create, view, and edit service requests, as well as assign them to the appropriate personnel. 
  
  Functionality:
  This transaction code provides a comprehensive overview of all service requests in the system. It allows users to view the status of each request, assign personnel to them, and track their progress. Additionally, it provides a search function to quickly locate specific requests. 
  
  Step-by-step How to Use:
  1. Enter the transaction code /SAPPSSRM/81000072 into the command field. 
  2. The Service Request Overview: screen will appear. 
  3. Use the search function to locate specific requests or view all requests in the system. 
  4. Select a request to view its details and assign personnel to it if necessary. 
  5. Once personnel have been assigned, they can be tracked from this screen. 
  6. When a request has been completed, it can be marked as such from this screen. 
  
  Other Recommendations:
  It is recommended that users familiarize themselves with the Service Request Overview: screen before attempting to use this transaction code. Additionally, users should ensure that they have the appropriate authorization level before attempting to assign personnel or mark requests as completed.