How to use /SAPPSSRM/13000011 -

SAP Transaction Code - Details

• Transaction Code: /SAPPSSRM/13000011

  Description: SAP has not provided a description for this transaction.

  Release: S/4HANA and ECC 6

• • Program: SAPLS_CUS_IMG_ACTIVITY

    Screen: 200

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: /SAPPSSRM/13000011 -

  
  Overview:
  The SAP transaction code /SAPPSSRM/13000011 is used to manage the service request process in SAP Solution Manager. It allows users to create, view, and edit service requests, as well as assign them to the appropriate personnel. 
  
  Functionality: 
  This transaction code enables users to create service requests for any type of issue or request related to SAP Solution Manager. It also allows users to view and edit existing service requests, as well as assign them to the appropriate personnel. Additionally, it provides a list of all open service requests and their status. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code /SAPPSSRM/13000011 into the command field. 
  2. Select “Create Service Request” from the menu. 
  3. Enter the details of the service request, such as the type of issue or request, description, and priority level. 
  4. Select “Save” to save the service request. 
  5. Select “Assign” to assign the service request to the appropriate personnel. 
  6. Select “View” to view all open service requests and their status. 
  7. Select “Edit” to edit an existing service request. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the different types of service requests available in SAP Solution Manager before using this transaction code. Additionally, users should ensure that they have sufficient access rights in order to use this transaction code effectively.