How to use /SAPPSSRM/13000003 -

SAP Transaction Code - Details

• Transaction Code: /SAPPSSRM/13000003

  Description: SAP has not provided a description for this transaction.

  Release: S/4HANA and ECC 6

• • Program: SAPLS_CUS_IMG_ACTIVITY

    Screen: 200

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: /SAPPSSRM/13000003 -

  
  Overview:
  The SAP transaction code /SAPPSSRM/13000003 is used to manage the service request process in SAP Solution Manager. It allows users to create, view, and edit service requests, as well as assign them to the appropriate personnel. 
  
  Functionality:
  This transaction code provides a comprehensive overview of all service requests in the system. It allows users to view the status of each request, assign personnel to them, and edit the details of each request. Additionally, it provides a search function to quickly locate specific requests. 
  
  Step-by-step How to Use:
  1. Enter the transaction code /SAPPSSRM/13000003 into the command field. 
  2. The Service Request Overview: screen will appear. 
  3. Use the search function to locate a specific request or view all requests in the system. 
  4. Select a request to view its details or assign personnel to it. 
  5. To edit a request, select it and click on the “Edit” button at the bottom of the screen. 
  6. Make any necessary changes and click “Save” when finished. 
  7. To exit the transaction code, click on “Back” or “Cancel” at the bottom of the screen. 
  
  Other Recommendations:
  It is recommended that users familiarize themselves with all of the features of this transaction code before using it in order to ensure that they are able to use it effectively and efficiently. Additionally, users should ensure that they have the appropriate authorization level before attempting to edit or assign personnel to service requests.