How to use /SAPCEM/12000560 -


SAP Transaction Code - Details

  • Transaction Code: /SAPCEM/12000560

    Description: SAP has not provided a description for this transaction.

    Release: S/4HANA and ECC 6

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    • Program: SAPLS_CUS_IMG_ACTIVITY

      Screen: 200

      Authorization Object:

    • Development Package: /SAPCEM/CUST

      Package Description: Customizing for CEM

      Parent Package: DIMP

    • Module/Component: IS-EC-CEM

      Description: Construction Equipment Management


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  • SAP Tcode: /SAPCEM/12000560 -
    
    Overview:
    The SAP transaction code /SAPCEM/12000560 is used to access the SAP Customer Experience Management (CEM) application. This application is used to manage customer relationships and provide a better customer experience. 
    
    Functionality:
    The SAP CEM application provides a range of features that help businesses manage customer relationships. These features include customer segmentation, customer feedback management, customer service management, and customer analytics. The application also provides tools for creating and managing customer surveys, as well as for tracking customer interactions. 
    
    Step-by-step How to Use:
    To use the SAP CEM application, first log into the SAP system using the transaction code /SAPCEM/12000560. Once logged in, you can access the various features of the application. To create a survey, select the “Create Survey” option from the main menu. You can then enter the survey details and select the target audience for the survey. Once you have created the survey, you can send it out to customers and track their responses. 
    
    Other Recommendations:
    In addition to using the SAP CEM application, businesses should also consider other methods of managing customer relationships. These methods include using customer relationship management (CRM) software, conducting market research, and engaging in social media marketing. By using a combination of these methods, businesses can ensure that they are providing their customers with an excellent experience.
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