How to use /MVA/AMY_FPP_ICDEMSG - Process FPP CIC Data

/MVA/AMY_FPP_ICDEMSG - Overview

• Transaction Code: /MVA/AMY_FPP_ICDEMSG

  Description: Process FPP CIC Data

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: /MVA/AMY_FPP

    Package Description: FS-PM Auto: Specific FS-PM Objects for FPP

    Parent Package: /MVA/AM_MASSPROCESSING

  • Module/Component: FS-PMA

    Description: SAP Policy Management for Auto Insurance

/MVA/AMY_FPP_ICDEMSG - Details

• SAP Tcode: /MVA/AMY_FPP_ICDEMSG - Process FPP CIC Data

   Messages
  
  Overview: 
  The SAP transaction code /MVA/AMY_FPP_ICDEMSG is used to process FPP CIC Data Messages. This transaction code is used to process messages from the CIC (Customer Interaction Center) system, which is a customer service platform. It is used to process customer service requests and provide feedback to customers. 
  
  Functionality: 
  This transaction code allows users to process messages from the CIC system. It enables users to view, edit, and delete messages from the CIC system. It also allows users to create new messages and send them to customers. Additionally, it allows users to view customer feedback and respond accordingly. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system using the /MVA/AMY_FPP_ICDEMSG transaction code. 
  2. Select the “Messages” tab in the top menu bar. 
  3. Select the “View” option in the left menu bar. 
  4. Select the message you wish to view or edit from the list of available messages. 
  5. Make any necessary changes or additions to the message and save your changes. 
  6. To create a new message, select the “Create” option in the left menu bar and enter all necessary information for the new message. 
  7. To send a message, select the “Send” option in the left menu bar and enter all necessary information for the message you wish to send. 
  8. To view customer feedback, select the “Feedback” tab in the