This Privacy Policy outlines the personal data that ERPlingo (referred to in this Privacy Policy as "ERPL" or "we" and through similar words such as "us," "our," etc.) may collect, how ERPL uses and safeguards that data, and with whom we may share it. This Privacy Policy is intended to provide notice to individuals regarding personal data to be compliant with the data privacy laws and regulations of the jurisdictions in which ERPL operates.
ERPL encourages our customers, visitors, business associates, and other interested parties to read this Privacy Policy, which applies to all visitors to our website and users of ERPL services. By using our website or submitting personal data to ERPL by any means, you acknowledge that you understand and agree to be bound by this Privacy Policy, and agree that ERPL may collect, process, transfer, use and disclose your personal data as described in this Privacy Policy.
Through our website's registration forms, users may provide ERPL personal data, including:
Not all registration forms will collect all the above personal data. In addition, our website automatically logs certain information about your computer, like IP address and activity you engage in on our website, like login, browsing, file access, etc. Our website may also place cookies on your computer as described below.
Personal data from registration forms is used to verify purchases and for marketing information about our company, our products & services and other selected partners. The customer's contact information is also used to get in touch with the customer when necessary as a part of the business relationship. Unique identifiers are collected from website visitors to verify the user's identity. Demographic and profile data is used to tailor our visitor's experience on our website, showing them content that we think they might be interested in, and displaying the content according to their preferences.
We automatically log your IP address to help diagnose problems with our server, and to administer our website, to comply with applicable laws and regulations. Your IP address is also used to help identify you, your location and your shopping cart, and for security and audit purposes. All other activity such as login, browsing, file access, etc. is monitored and logged for security & audit purposes.
Unless made publicly available as described in the next section, information submitted to ERPL is only available to employees or contracted service providers managing this information for purposes of contacting you or sending you emails based on your request for information and for marketing purposes. For additional information about marketing communication, please review sections below.
You agree that ERPL may use your personal name, corporate name and logo in presentations, marketing materials, customer lists, financial reports and website listings of customers. If you wish to use ERPL's trade names, trademarks, service marks, logos, domain names and other distinctive brand features ("Brand Features"), you may do so, so long as such use is in compliance with this Policy. If you wish to opt-out of having your personal data shared publicly, you may do so by contacting info@erplingo.com.
This site gives users the following options for changing, modifying, or deleting registration information previously provided:
For individuals in Switzerland, the European Union (EU), Asia, or other global locations, please note that ERPL is a US based company. If you provide information to ERPL, all information, including personal data, will be transferred to ERPL (including third parties to which data is disclosed as described in this Privacy Policy) in the United States and any information made public via our website may be viewed by individuals located anywhere in the world. Although this may include recipients of information located in countries where there may be a lower level of legal protection for your personal data than in your country, we will protect your information in accordance with requirements applicable to the law in your particular jurisdiction as described in this Policy. By providing personal data to ERPL, you unambiguously consent to the transfer of your personal data and other information to the United States and elsewhere for the purposes and uses described herein.
If you are located in the EU, the General Data Protection Regulation grants you certain rights under the law. In particular, the right to access, correct, delete, restrict processing of, and request data portability of the personal data ERPL holds about you. ERPL will retain your data for the length of time you engage with ERPL’s services until you request deletion of such personal data.
Upon request, ERPL will grant individuals reasonable access to personal data that it holds about them as described in the preceding sections. In addition, ERPL will take reasonable steps to permit individuals to access, correct, delete, restrict processing of, and request data portability of information it holds about them. ERPL also relies upon each individual to assist in providing accurate updates of his or her personal data. In order to access, correct, amend, or delete the personal data ERPL holds about an individual, the individual should contact info@erplingo.com. In addition, users may amend their registration information or delete their entire registration information by visiting the Site under their account settings.
If you have a comment, question, or complaint about how ERPL is handling your personal data, we hope that you contact us at info@erplingo.com in order to allow us to resolve the matter. In addition, individuals located in the EU may submit a complaint regarding the processing of their personal data to the EU data protection authorities (DPAs). The following link may assist you in finding the appropriate DPA: https://ec.europa.eu/newsroom/article29/items/612080.
We process and transfer your personal information under GDPR on the basis of your consent as described in this Privacy Notice. In addition, in certain circumstances, we process your personal information because it is necessary to enter into and perform a contract between us and you. Finally, we may also process your personal information based on our legitimate interests to market and sell our products. Where personal information is processed based on consent, EU residents have the right to withdraw such consent at any time. To do so, please contact info@erplingo.com. If there is a different legal basis that would permit us to continue processing your personal information after withdrawing consent, we will notify you of that legal basis at the time of your request.
If you are a California resident, California law may provide you with certain rights regarding your personal information. While ERPL is not currently subject to the California Consumer Privacy Act (CCPA), we are committed to supporting individual’s rights with regard to their personal information as well as fulfilling our commitment to any California based partners or businesses. Throughout this Privacy Notice you will find information required by CCPA regarding the categories of personal information collected from you; how we use your personal information, and the categories of third parties your data may be shared with. As previously stated, ERPL does not sell your personal information.
As a California resident, the CCPA provides you the ability to make inquiries regarding to your personal information. Specifically, the degree to which the information is not already provided in this Privacy Notice, you have the right to request disclosure about the collection and use of your personal information over the past 12 months, including:
You also have the right to request that any of your personal information collected and retained be deleted, subject to certain exceptions.
You may submit an inquiry regarding your potential rights under CCPA to the following email address: info@erplingo.com.
If we receive a CCPA request from you, we will first make a determination regarding the applicability of the law, and we will then take steps to verify your identity prior to responding.
We don't like SPAM emails either. That's why we use a double opt-in email subscription. Upon registration users specifically have to give their consent to receiving marketing emails and our newsletter on a periodic basis. Users will then receive an email with a link to activate their subscription. Users may opt-out of receiving future mailings by deleting their registration information from our database or by opting out of future mailings.
We categorize the emails we send to our users as follows:
| TYPE | EXAMPLE | FREQUENCY | RECIPIENT |
|---|---|---|---|
| Admin | Important messages from ERPL system administration group | As-needed | All users regardless of opt-in status |
| System | Registration, course assignment, password reset, purchase receipt, etc. | As-requested | All users regardless of opt-in status |
| Marketing | Monthly newsletter, new product announcements, etc. | Periodically | Only opted-in users |
| Corporate | New training course announcements, new account features, request course messages, etc. | Periodically | Only opted-in corporate users |
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
Each marketing email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@erplingo.com for review.
In addition, users can opt-out of receiving promotional/marketing information from us by updating their email preferences on their account. Alternatively, users may delete their entire registration information by doing the following:
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control, including your personal data. All activity is monitored and logged and such information will be shared with law enforcement agencies in the event of a security incident or if a valid, legal request is made by such law enforcement agencies.
Our Site uses cookies to keep track of your shopping cart, and to deliver content specific to your interests. We also use cookies to save your encrypted password so you don't have to re-enter it each time you visit our site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact info@erplingo.com.
We may update this policy from time to time with or without notice. You can always find the most recent version of this policy at this location: privacy-policy.
Last update: 5/20/2022