How To Fix VSB267 - L'article &1 transmis et l'article client &2 sont incompatibles

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 267

• Message text: L'article &1 transmis et l'article client &2 sont incompatibles

Quelle est la cause de ce problème?

In the transferred item, both a customer material number as well as an
SAP material number (your material number) have been specified. A match
cannot be determined in any item of the determined sales document / in
the determined delivery.

Réponse du système

The item cannot be processed in this way.

Comment corriger cette erreur?

Using the "Process Errors" function, you can change both the transferred
customer material number, as well as the SAP material number.
In this case however, you must ensure that the data is correct in the
subsequent successful assignment of transferred item to an item in the
sales document/in the delivery.
You must check in any case why the material numbers do not match. It is
possible that you are using an incorrect customer material number in the
underlying order/delivery plan that is then also copied incorrectly into
the deliveries.
Or, your customer is using an incorrect material number from you.
You should also check why both material references are being used. If
necessary, adjust your business process so that only one of the two
possible numbers can be used in future for item assignment.
In this case, you must ensure that only one of the two numbers is
transferred in the segment/field E1EDP19-IDTNR with the corresponding
qualifier (E1EDP19-QUALF) at the interface between the EDI system and
the IDoc interface of the SAP system.

Extrait du message d'erreur du système SAP. Copyright SAP SE.