How To Fix MN364 - La base de barème est égale à zéro (vérifiez la mise à jour)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 364

• Message text: La base de barème est égale à zéro (vérifiez la mise à jour)

Quelle est la cause de ce problème?

Translation: In part identical to MN362
The
<DS:GLOS.352A1FB41F085BF7E10000009B38F974>scale basis</> of the
<DS:GLOS.3526C79FAFAB52B9E10000009B38F974>condition record</> that
resulted from the update of business volume data from the documents
(purchase orders, goods receipts, invoices, supplier billing documents,
settlement documents) is zero.
As the
<DS:GLOS.3526C799AFAB52B9E10000009B38F974>condition basis</> is not
zero, and the condition record can have a scale, an error may have
occurred during updating of business volumes.
Possible causes:

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

The volume, points score etc. are missing in the documents, the
purchasing info record and/or material master, so the value is posted as
zero.
In rare cases, the situation may arise if price determination defined
the condition record, but the update was carried out without quantity,
volume, weight (e.g. services, subsequent debits, blanket purchase
orders etc.).
The calculation schema is not maintained in full.
For correct updating of the value of the business volume, indicator "7"
(transfer of value to KOMP-BONBA) must be entered in the level in the
"Subtotals" field from which the end-of-period rebate is to be
calculated. An entry in the column "Level from" relates only to the
calculation of the provision, not to the update of the value of the
business volume. If necessary, you can also use other subtotals.

Réponse du système

The system may determine incorrect update data (business volumes).

Comment corriger cette erreur?

Check the data that the system determines.
If it is incorrect, check the documents concerned (see Detailed
statement function).
If there is an error here, the data updated for settlement in the
Logistics Information System is incorrect too.
Check settlement accounting already performed.
If necessary, contact your system administrator.

Procédure pour les administrateurs système

The condition record has (internal) number &V1&.

Extrait du message d'erreur du système SAP. Copyright SAP SE.