How To Fix ITS_P010 - Le service n'est pas installé !

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 010

• Message text: Le service n'est pas installé !

Quelle est la cause de ce problème?

The user has selected a URL which refers to the integrated Web GUI
service.
However, this service is not installed.
The Web Gui service is implementd as DLL. This DLL exists in two
variants:
A "real" DLL, which implements the service.
A "dummy" DLL, which does not contain any functions.
The "dummy" DLL is available on all platforms, the "real" DLL is
delivered only for a few platforms;
On these systems, the "dummy" DLL is installed.

Réponse du système

Session terminated.

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

Procédure pour les administrateurs système

Check which dw_gui.dll, (bzw. dw_gui.so, dw_gui.sl, dw_gui.o) is
installed in the directory SYS/exe/run.
You can recognize the "real" lib with the command what:
(Under Unix)<NP>,,what dw_gui.so | grep ITSP</>
(Under Linux),,<NP>strings dw_gui.so | grep "@(#)ITSP"</>
(Under Windows)<NP>,,findstr "@(#)ITSP" dw_gui.dll |
%windir%\system32\find "ITSP"</>
Returns for the real DLL an output of the following type
<NP>@(#)ITSPLIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver: 17
UNICODE build</>
while for the "dummy"DLL
<NP>@(#)ITSP-DUMMY-LIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver:
17 UNICODE build</>
appears.

Extrait du message d'erreur du système SAP. Copyright SAP SE.