How To Fix CTE_FND_POSTING097 - Nombre de documents récupérés &1 différent du nombre attendu &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 097

• Message text: Nombre de documents récupérés &1 différent du nombre attendu &2

Quelle est la cause de ce problème?

You have just tried to retrieve documents in multiple packages so as to
reduce the message size. Unfortunately, we received only &v1& of the
expected &v2& for the current package. Note that due to inconsistency
issues, the received documents will not be stored in the SAP system and
will therefore be retrieved again in the next feedback loop run.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

Locating the missing document(s) depends on if you use the middleware or
not.
If you do not use the middleware, please open a ticket with Concur.
If you use the middleware, you can locate the missing document(s) by
comparing what you received with the inbound and outbound logs in the
middleware via the time stamp. If your trace logs are activated, use the
time stamp found in the error message itself. If your trace logs are not
activated, please activate them first and then complete the following
steps to get the time stamp:
Open transaction CTE_MONI.
In the Expense Report row, click on the Failed Objects.
In the Message List, double-click on the message "Json file for document
ID &1 is inconsistent."
In the Detailed View, the time stamp can be found under Created.
Note that the time stamp and the Document ID are necessary to find the
corresponding message in the logs.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.