How To Fix CSL_TOKENMGMT028 - CSL : incohérence pr &1 : valeur du compteur de réf. négative (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CSL_TOKENMGMT - CSL: Message Class for Token Management Messages

• Message number: 028

• Message text: CSL : incohérence pr &1 : valeur du compteur de réf. négative (&2)

Quelle est la cause de ce problème?

Kontext: Cross-system and cross-LUW lock (CSL).
The reference count of the CSL token &1 is &2: a negative reference
count is an invalid status!
This inconsistency means that a CSL reference was used more than once.
The cause for this could be:
Serialization error: a CSL-internal message of the type "Create
reference" was overwritten by its counterpaft, the CSL-internal message
"Release reference".
Administration error: A message that contains a CSL reference, for
example, an IDOC, was posted several times.
Programming error: The programming model of the CSL was not adhered to.

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Réponse du système

Comment corriger cette erreur?

Serialization errors can be excluded through activation of the function
"Reference follow-up", Customizing setting 'LCT' or 'LCTM' (the 'T'
stands for the function 'Tracking').
If there is an administration error, the reference count can be
corrected.
If there is a programming error, document the process that caused the
inconsistency, and inform the respective development department.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.