How To Fix T5190 - La función no se ha podido efectuar completamente (texto explicativo)

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 190

• Message text: La función no se ha podido efectuar completamente (texto explicativo)

¿Qué causa este problema?

The function could not be carried out for one or more extensions.
The following table specifies which error occurred for which extension.
The error category is specified in brackets and the original error
message can be displayed.
&V1& <DS:REPO.RSPHMSG1>Error message</>
&V2& <DS:REPO.RSPHMSG2>Error message</>
&V3& <DS:REPO.RSPHMSG3>Error message</>
&V4& <DS:REPO.RSPHMSG4>Error message</>
Explanations of the error category:
(1) Connection error
The function could not be carried out because the connection to the
external telephony server could not be created. Possible reasons for
this are:
- The external software does not have the version required for the
execution of the function. Perform a connection test for this server
(for example, in the work center settings of
<DS:TRAN.SPHA>SAPphoneAdministration</>)
- The telephony server is temporarily inactive. This setting is made by
the system administrator.
- The RFC connection to the telephony server could not be made. Perform
a connection test and, if necessary, contact your system administrator.
(2) Error message from the telephony server
The function was called on the telephony server, but in the process an
error message was triggered.

Respuesta del sistema

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

¿Cómo arreglar este error?

Procedimiento para Administradoras de Sistemas

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.