How To Fix T5095 - En este momento no existe ninguna llamada para este puesto de trabajo

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 095

• Message text: En este momento no existe ninguna llamada para este puesto de trabajo

¿Qué causa este problema?

The last incoming call for the current work center was on &V1& at &V2&,
(call from &V3& to &V4&). The call is either already over or more than
30 mins old. Therefore it cannot be the call made for the current test.

Respuesta del sistema

The test terminates, since the result is not meaningful due to wrong
call data.

¿Cómo arreglar este error?

Check why the call was not reported in the system. Note the following
possibilities:
- Your user settings are not maintained.
- Your work center is not activated for incoming calls.
- Use the function 'assign incoming call' under 'utilities' in the
administration transaction (SPHA).
- The call was not reported in the SAP system due to problems with the
server software or the RFC.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.