Do you have any question about this error?
Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now →
Message type: E = Error
Message class: BCOMEC - Business Communication: Messages of external components
Message number: 036
Message text: La llamada activa no puede mantenerse en espera para consulta
In order to execute the requested action, first the active call must be
put on hold. In the process, an error occurred.
Further information on the external software component:
&V3&
The server concerned is &V1&.
The active call could not be put on hold. Therefore, the requested
follow-up action can not be executed either.
El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occured in (&V4&).
The return code for the underlying CTI software is: &V2&
Extracto de mensaje de error del sistema SAP. Copyright SAP SE.
BCOMEC036
- La llamada activa no puede mantenerse en espera para consulta ?Get instant SAP help. Sign up for our Free Essentials Plan.
BCOMEC035
El número que se debe seleccionar no es válido
¿Qué causa este problema? You wanted to initiate a call to the number &V1&. This number is invalid. Further information on the external so...
BCOMEC034
No hay ninguna línea libre disponible
¿Qué causa este problema? No additional line is available to initiate a call. Possible reasons: You cannot initiate a second call from your connect...
BCOMEC037
La llamada en espera no puede rescatarse para restablecer la conexión
¿Qué causa este problema? In order to be able to execute the requested action, the call on hold must be retrieved. In the process, an error occurr...
BCOMEC038
La nueva llamada para consulta no se puede iniciar
¿Qué causa este problema? In order to execute the requested action, a new call must be initiated as a consultation. In the process, an error occur...
Haga clic en este enlace para buscar todos los mensajes de SAP.