How To Fix BCOMEC031 - EL ID de llamada indicado no es válido

BCOMEC031 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 031

• Message text: EL ID de llamada indicado no es válido

¿Qué causa este problema?

The requested action on the call cannot be executed because the
specified call ID is not valid. Possible reasons:
The call has already ended.
The call was transferred or converted into a conference call. In the
process, the ID can change.
Further information on the external software component:
&V3&
The server concerned is &V1&.

Respuesta del sistema

The function was not executed.

¿Cómo arreglar este error?

If possible, refresh the overview of all calls, choose the required
call and repeat the action.

Procedimiento para Administradoras de Sistemas

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.