How To Fix XT639 - User &1 reset

SAP Error Message - Details

• Message type: E = Error

• Message class: XT - Transport Management System

• Message number: 639

• Message text: User &1 reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XT639 - User &1 reset ?

  The SAP error message XT639, which states "User &1 reset," typically indicates that a user session has been reset or terminated. This can happen for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Session Timeout: The user session may have timed out due to inactivity.
  User Lock: The user account may be locked due to multiple failed login attempts.
  System Configuration: Certain system settings may lead to user sessions being reset, such as timeout settings or resource limits.
  Network Issues: Connectivity problems between the client and the SAP server can cause session resets.
  User Logout: The user may have logged out manually or been logged out by an administrator.
  Background Jobs: If a background job is running that affects user sessions, it may lead to resets.
  
  Solutions:
  
  Re-login: The simplest solution is to log back into the SAP system.
  Check User Status: Verify if the user account is locked or inactive. An administrator can unlock the account if necessary.
  Session Management Settings: Review and adjust session timeout settings in the SAP system configuration if needed.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions.
  Check for Background Jobs: Investigate if any background jobs are affecting user sessions and adjust them accordingly.
  Contact Administrator: If the issue persists, contact your SAP system administrator for further investigation and assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SU01 (User Maintenance) to check user status and SU10 (Mass User Maintenance) for bulk operations.
  System Logs: Check system logs (transaction SM21) for any related error messages or warnings that could provide more context.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address specific issues related to user session resets.
  Documentation: Review SAP documentation for best practices on user management and session handling.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for more in-depth troubleshooting.