How To Fix XS899 - No information on delivery, status invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 899

• Message text: No information on delivery, status invalid

What causes this issue?

The message was processed successfully in the SAP system and transferred
to the connected system. However, it was not possible to get information
about the delivery to the recipient because the send status data that
was returned had errors or was incomplete. It is not possible to tell
from this data whether the message was delivered or not.
Technical Information

&V2&
&V3&&V4&
ELSE
<No information available>
ENDIF

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS899 - No information on delivery, status invalid ?

  The SAP error message "XS899 No information on delivery, status invalid" typically occurs in the context of SAP systems when there is an issue related to the delivery status of a document or transaction. This error can arise in various scenarios, such as during the processing of sales orders, deliveries, or when trying to retrieve information about a delivery.
  Causes:
  
  Invalid Delivery Status: The delivery status may not be valid or recognized by the system. This can happen if the delivery has been deleted or if there is a mismatch in the status due to system inconsistencies.
  Data Inconsistencies: There may be inconsistencies in the database, such as missing or corrupted records related to the delivery.
  Authorization Issues: The user may not have the necessary authorizations to view or process the delivery information.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues in retrieving delivery information.
  Transport Issues: If the delivery is part of a transport request that has not been properly released or imported, it may lead to this error.
  
  Solutions:
  
  Check Delivery Status: Verify the status of the delivery in the system. Ensure that it exists and is in a valid state.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies. This may involve using transaction codes like SE11 or SE14 to check database tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the delivery information. This can be checked in the user roles and profiles.
  Review Configuration: Check the configuration settings related to deliveries in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), VL02N (Change Outbound Delivery), and others that may help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to delivery processing and error handling for more insights into potential causes and solutions.
  
  By following these steps, you should be able to diagnose and resolve the "XS899 No information on delivery, status invalid" error in your SAP system.