How To Fix XML_42021 - Call to Web service for object &1 failed - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: XML_42 - For XML processing

• Message number: 021

• Message text: Call to Web service for object &1 failed - &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XML_42021 - Call to Web service for object &1 failed - &2 ?

  The SAP error message XML_42021 indicates that there was a failure when attempting to call a web service for a specific object. The message typically includes two placeholders: &1 for the object type and &2 for the specific error message or reason for the failure.
  Causes
  The causes of this error can vary, but common reasons include:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service endpoint.
  Incorrect URL: The URL for the web service might be incorrect or not reachable.
  Authentication Issues: The web service may require authentication, and the credentials provided may be incorrect or missing.
  Service Unavailability: The web service might be down or not available at the moment.
  Data Format Issues: The data being sent to the web service may not be in the expected format, leading to a failure in processing.
  Timeouts: The request may be timing out due to long processing times on the web service side.
  Configuration Issues: There may be misconfigurations in the SAP system related to the web service settings.
  
  Solutions
  To resolve the XML_42021 error, you can take the following steps:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify the URL: Double-check the URL of the web service to ensure it is correct and accessible.
  Review Authentication: If the web service requires authentication, verify that the credentials are correct and that they are being sent properly.
  Check Service Status: Confirm that the web service is up and running. You can do this by accessing the service directly through a web browser or a tool like Postman.
  Inspect Data Format: Ensure that the data being sent to the web service is in the correct format (e.g., XML, JSON) and adheres to the service's schema.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for web service calls.
  Review SAP Configuration: Check the configuration settings in SAP related to the web service, including any relevant RFC destinations or HTTP connections.
  Check Logs: Review the SAP application logs (transaction SLG1) and the web service logs (if available) for more detailed error messages that can provide additional context.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific web service or the error message.
  Documentation: Review the documentation for the web service to understand its requirements and expected input/output formats.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the XML_42021 error in your SAP system.