How To Fix WXP768 - Unexpected return code for GET_PRINT_PARAMETERS with value &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 768

• Message text: Unexpected return code for GET_PRINT_PARAMETERS with value &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WXP768 - Unexpected return code for GET_PRINT_PARAMETERS with value &1 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WXP768 - Unexpected return code for GET_PRINT_PARAMETERS with value &1
  
  Meaning / Cause:
  This warning message occurs during the print parameter retrieval process in SAPscript or Smart Forms printing. The function module GET_PRINT_PARAMETERS is called to fetch the print parameters (like printer settings, device type, output options, etc.) before sending a spool request.
  
  The message indicates that the function module GET_PRINT_PARAMETERS returned an unexpected return code (the value &1 is a placeholder for the actual return code).
  This usually means that the system could not retrieve the print parameters correctly.
  Common causes include:
  
  Printer or output device configuration issues.
  Missing or incorrect printer settings in the user profile or output device.
  Authorization issues preventing access to the printer or spool system.
  Network or communication problems with the print server.
  Incorrect or incomplete parameters passed to the print function.
  
  
  
  
  Typical Return Codes and Their Meaning:
  
  0 = Success (no error)
  Non-zero values indicate various errors or warnings, depending on the system and configuration.
  
  
  Solution / Troubleshooting Steps:
  
  
  Check Printer Configuration:
  
  Verify that the output device (printer) is correctly configured in transaction SPAD.
  Ensure the device type and host spool access method are correct.
  Check if the printer is active and reachable.
  
  
  
  Check User Default Printer:
  
  In transaction SU3 (User Parameters), check if the default printer is set correctly.
  If no default printer is set, or if it points to an invalid device, set or correct it.
  
  
  
  Check Authorization:
  
  Ensure the user has the necessary authorizations to access the spool system and the printer device.
  Check roles and authorizations related to printing (e.g., S_SPO_DEV).
  
  
  
  Check Network and Print Server:
  
  Verify that the print server or host spool system is running and accessible.
  Check for network issues that might prevent communication.
  
  
  
  Debug / Analyze:
  
  If you have development access, debug the function module GET_PRINT_PARAMETERS to see why it returns the unexpected code.
  Check the parameters passed to the function and the system state.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WXP768 or printing issues.
  Sometimes, specific kernel or SAP Basis patches fix known printing problems.
  
  
  
  
  Related Information:
  
  Transaction SPAD: Manage printers and output devices.
  Function Module GET_PRINT_PARAMETERS: Retrieves print parameters before printing.
  User Parameters (SU3): Set default printer for the user.
  Spool System: SAP's print management system.
  SAP Notes: Check SAP Support Portal for notes on printing errors.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WXP768 - Unexpected return code for GET_PRINT_PARAMETERS with value &1
  
  
  Cause
  Printer/output device misconfiguration, authorization issues, or communication problems
  
  
  Solution
  Verify printer config (SPAD), user default printer (SU3), authorizations, network status
  
  
  Further Help
  Debug GET_PRINT_PARAMETERS, check SAP Notes, consult Basis team
  
  
  
  
  If you provide the actual return code value (&1), I can help interpret it more specifically.