How To Fix WXP678 - You cannot convert a store into a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 678

• Message text: You cannot convert a store into a customer

What causes this issue?

You have tried to create an allocation table in manual planning. In the
interface, you configured your system so that the system is converted
using customers. Plant &V1& could not be converted.

System Response

The allocation table cannot be created.

How to fix this error?

Check the customer data and the plant data.
Check if the indicator for converting the plant to customer must be
set. This must only be done if you have entered the plant or plant
group as the plant dimension.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.